If the Tanguay private card is the only product the member-client holds at Desjardins, he or she will no longer be able to benefit from Desjardins Protection. However, the Desjardins offer of free membership in the Equifax alert services for a period of 5 years remains. The member-client has until June 30, 2023 to request their activation code.

Holders will be informed via a message on their Desjardins statement of account for the month of April 2022. A note will be added to the notice of availability of the virtual account statement sent by e-mail.

For new Tanguay credit card holders who signed up after April 1, a letter will be included with their new card.

Nothing changes, because Desjardins will always respect the conditions of the financing, regardless of the term of the loan. Consequently, the consumer will also have to respect his commitments and fulfill his financial obligations normally. The financing remains in effect under the same conditions.

No. The financing remains in effect under the same conditions. Desjardins will always respect the terms of the financing, regardless of the term of the loan. Consequently, you must also respect your commitments and meet your financial obligations normally. Note, however, that you can make full repayment at any time without penalty.

1. You can pay your account at any time at your financial institution and proceed to the payment of the balance by adding your Tanguay Furniture private card as an invoice.

2. In addition, member-clients have the possibility to make a payment of their financing plan via Accès D. They only have to add an invoice and then search for the name "Ameublements Tanguay - Desjardins credit card" in the search bar.

3. For non-members, there are also the following payment options: send a cheque to the following address Desjardins Card Services, P.O. Box 8601, Downtown Station, Montreal, Quebec, H3C 3V2 or by direct debit by contacting Desjardins directly at 1-811-363-3380.

No, you are under no obligation to transfer your loan to another financial institution, you simply have to continue repaying it as usual. You can make full repayment at any time without penalty.

No. Considering that new Tanguay credit cards are sent out three months prior to expiration, as of April 1st, cards in reissue will stop being sent out. However, it will be possible to request a replacement for a lost or stolen card until the expiry date.

Yes, we have chosen Fairstone Financial Inc. as our partner and will be offering a new financing solution in the summer of 2022 in stores and online. For more information on Fairstone Financial Inc., please visit

 

You can contact Desjardins directly at 514 397-4415 or 1 800 363-3380 for questions about billing, disputes and any other issues.