A professional service
Tanguay offers a delivery service by truck or by mail, depending on the nature of the merchandise purchased and the delivery location.
Tanguay will contact the buyer to advise him of the expected delivery date of the merchandise ordered. The expected delivery date is subject to change depending on the availability of the merchandise, the delivery location, the conditions of the premises and due to circumstances beyond the control of Tanguay, including a worldwide pandemic, weather conditions, failure of a supplier to meet delivery deadlines, mechanical breakdown, postal delays and other similar circumstances. For these reasons, Tanguay Furniture cannot be held responsible for failure to meet the initially scheduled delivery date.
Where delivery is to the home, the purchaser should ensure that doorways, stairs and storage space are large enough to allow deliveryman to work safely and without constraint.
The entrance to the buyer's home must be clear and accessible at the time of delivery.
To avoid damage, it is recommended that the buyer protects the floor coverings in his home. For safety reasons, delivery personnel should keep their shoes on.
Real-time tracking of your order
On the day of your delivery by our team, be informed in real time and follow the route of our delivery truck. No need to wait for hours without knowing!
In addition, before the big day, you can plan or modify your delivery by going directly to your profile or via the tool in our Customer Service section.
The delivery of your property should be a pleasant moment, not a stressful experience! That's why we're putting in place these facilities to improve service and flexibility.